English Communications Consulting for Businesses
Working with companies to unlock the full potential of their staff
How we can help your business:
I’ve worked with Training-for-Employment Agencies in Toronto and Halifax, long-term care homes in Toronto, and a glass and bathroom installation company in Saskatoon, and everyone agrees - investing in “people skills” is one of the surest ways to helping immigrants find success in this country…
The Canadian workforce has become a cultural mosaic.
Canadians take pride in this diversity, yet it comes with challenges in the workplace.
Difficulties in communication can arise between:
management and employees
between employees from different backgrounds
between employees and clientele.
This can result in:
poor relationships and poor representation of the company
conflict and escalations
increased turnover
frustrations for participants on all sides.
It doesn’t have to be this way . . .
Ivan Franko Homes - Toronto
PTP Employment Services - Toronto
There are learnable features of the Canadian communication style that, once noticed and mastered by newcomers, can bring clarity to these workplace conversations and interactions. From:
the way we greet and initiate conversation to
the ideal speaking pace we should use to
the body language signals we convey to
the words we emphasize when we speak,
these insights can help people create positive impressions on others and to communicate clearly on the first try.
What People Are Saying
“We recently worked with John to provide communication training for our team that are newcomers to Canada (and some that have been here a bit longer!) and the experience was extremely positive. Our staff found the sessions very valuable. They were practical, directly applicable to their day-to-day roles. The training offered clear guidance on workplace communication, customer interactions and cultural expectations which will go a long way to helping the participants feel more confident and effective on the job.
We’ve already noticed a shift in how our team approaches customer service, with more thoughtful and professional interactions. They also seem to be more willing to engage in conversation with the other team members. I’m confident that this investment will have a meaningful impact on our overall performance and bottom line.
I would highly recommend this program to any organization looking to support newcomer employees and strengthen their workplace communication.”
Trish Holst - owner of GT Glass, Saskatoon
Amna - from Libya
For me, John isn't just an English teacher — he’s basically my “Canada-in-a-classroom” guide.
Fei - from China
“I will always remember John’s patience with us in the English speaking class, especially when teaching how to communicate clearly and confidently, even with our accents. I can truly say it worked. After only a few months in Canada, I placed second in an oral presentation, improved my presentations overall, and even received congratulations from my supervisor.”
Ana - from Brazil
Yesterday I had my Christian meeting, and after the meeting I stayed back to socialize with my friends. And guess what? Before I could even say much, I received two compliments. One person said there was something different about me yesterday…I’m guessing it was my body language and facial expression. Another said I seemed more present and that I looked happier.
I also found myself talking to more people, and I could genuinely tell they were happy to have those little conversations with me.
It made me realize how much what you pointed out about our communication patterns actually mattered. I’m genuinely grateful you made me aware of how I may have been coming across without even realizing it. It might seem small to others, but for us,(me)it has made a real difference.
I honestly didn’t expect people to notice so soon, and it’s encouraging because I wasn’t even aware of some of my previous patterns or how my face and body language were being perceived. I’m really excited to keep working on it. I feel like this is just the beginning:-) “
Marjorie - from Ethiopia - PTP course, Toronto
“What stayed with me most was the confidence I gained. I didn’t just learn more English in John’s class; I started feeling comfortable expressing myself in English. Our class was scheduled for two hours, but many of us arrived early and stayed after class because we were making real progress.”
Sajad - from Iran